Privacy Policy for Balaji Test Series

Last Updated: 1 March, 2025

Welcome to Balaji Test Series ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Personal Information

When you register for our services, we may collect:

• Your mobile phone number (for verification and login purposes)
• Your name (if provided)
• Email address (if provided)
• Device information (device model, operating system version)

Usage Data

We automatically collect information about how you interact with our app, including:

• Test attempts and results
• Time spent on different sections
• Performance analytics
• App crash reports

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To authenticate users through mobile verification
• To track your progress and provide personalized test recommendations
• To improve our app and develop new features
• To communicate with you about updates, security alerts, and support messages
• To monitor app usage and analyze trends

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure storage of your data
• Encryption of sensitive information
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information only for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

5. Third-Party Services

We may employ third-party companies and individuals to:

• Facilitate our service
• Provide the service on our behalf
• Perform service-related services
• Assist us in analyzing how our service is used

These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

6. Children's Privacy

Our service is not intended for users under the age of 9. We do not knowingly collect personally identifiable information from children under 9.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 1 March, 2025 date.

8. Contact Us